Privacy policy

Information you choose to share

Browsing public listings and guides does not require an account. Creating an account uses your email address, password or supported sign-in provider, and optional display name. Phone number, gender, occupation and date of birth are not required to browse or complete preference setup.

• Optional preferences include region, device, skills, available time and the kinds of benefits you want to find.
• Signed-in activity can include saved listings, tracked conditions and steps, reminders, progress reports, referral submissions and feedback.
• Evidence and screenshots are optional uploads. Remove personal identifiers, account balances, passwords and payment credentials before submitting them.
• Older account records may retain profile information you previously provided. Contact support to request correction or removal of information that settings does not expose.

How information is used

We use account and activity information to keep your progress, apply access controls, maintain listings, review submissions, respond to reports and operate the website. We do not sell your personal information.

A provider receives information you submit directly on its website under its own terms. Opening an external link can reveal normal connection information to that provider. Reviewed referral links may benefit the person who shared them.

Storage and staff access

Supabase provides the database, authentication and file storage used by SideWinn. Proofs and feedback screenshots use private buckets. Evidence is available to its submitting member and authorized staff through temporary links. A signed link can be used by anyone who has it until it expires, so do not share it.

Optional production error monitoring uses Sentry. Session replay is disabled. The application removes user identity, HTTP bodies, credentials and private resource links from error events. Minimal discovery and journey counts support maintenance; they are distinct from confirmed provider outcomes.

Account deletion and retained copies

Settings provides account deletion with a typed confirmation. Deletion removes your authentication account and related personal application records. It does not cancel a provider application or delete an account you created with a provider.

Uploaded files require a separate storage cleanup step. If you need file removal, contact support; deleting your account does not instantly erase stored files, audit history or backups. Backups follow the hosting provider’s configured retention and are not edited individually through the website.

Support must review retained files and records, confirm any applicable retention requirement, and record cleanup. If a backup is restored, previously completed deletion requests must be rechecked. We do not promise an automatic file-removal deadline that the current system cannot enforce.

Your choices

• Browse without an account, skip optional preferences and cancel pending reminders.
• Edit your display name and discovery preferences in Settings. Ask support about other retained personal details.
• Request access, correction or removal of your information through support.
• Use your browser controls to remove local storage and cookies. This signs you out and can remove browser-only guide progress.

Questions or help

Contact support@sidewinn.live. Include only the information needed to explain the issue; never send passwords or one-time codes.